What do we do?
With over 15 years of experience in the sector, Grupo CTC offers meter-reading and meter maintenance for electricity, gas, and water, designing quality processes (reducing errors by re-reading, verifying, and checking) and efficient service (increase in productivity and optimisation of processes and systems used).
Grupo CTC applies its own proven effective methodology, which guarantees a daily control of our employees and ensures continual improvement of the process.
Benefits for the customer
- Increase in service quality
- Increase in productivity
- Bonuses and penalties aligned with the aims established by the customer.
- Tracking of a work method that ensures a reduction in unread meters, delays, and subcriber complaints.
- Minimisation of the learning curve, increasing productivity from the beginning.
- A totally external, flexible, trained and motivated staff.